Nancy Jordan, Grand Blanc MI

Description Of Work:

Had a crack in the sewer line in our crawlspace near the foundation wall to the outside.Cy replaced a section of the line and improved the angle of incoming pipes for better flow. We thought the price was very reasonable and were happy to have someone else crawling around, digging, etc. He was able to complete the work in the morning. We are very satisfied.

Comments:

A crack developed in the large sewer line located near the foundation wall outlet to the outside. When we crawled into the crawlspace and used a flashlight we could see a stain on the inside wall of the foundation showing a leak from something. When we opened all water faucets and showers, we verified the location of the leak. We decided this needed to be repaired by an experienced plumber as the section involved numerous incoming pipes also. Using Angie’s list we decided upon Cy from Zenco. He was able to come out the same day we called, gave us what we considered to be a fair price, and was able to fix this by noon. What great service! Cy is very personable, professional and seemed quite honest.


 

Nikki Black, Fenton MI

Description Of Work:

The shower pin in the main bath tub froze and we couldn’t turn on the shower. The drain in a guest shower wasn’t draining well.

Comments:

When we called Zenco, CyClouthier answered. We explained the problem we were having with the shower pin and the drains. He gave us the fee for the standard work, but said he could look at the situation and give us an estimate. Cy said he would be there at 9 a.m. the next morning and he arrived promptly. Checking all the mechanisms, he replaced the shower pin and checked all the drains, plunging one of them. Cy was pleasant, professional and explained what he was doing and why. We would definitely call him again with a plumbing problem. We appreciate getting recommendations from Angie’s List and having the opportunity to read reviews on service. Cy was highly rated and we can see why.


 

Julie Broadbent, Ann Arbor MI

Description Of Work:

Cy fixed a dipping toilet and resealed it to the floor.

Comments:

Very responsive, punctual, and professional. Had no problems getting hold of Cy and I got an appointment the same day I called. Very pleased.


 

Carol Barrera, Grand Blanc MI

Description Of Work:

Replacement of leaking cast iron waste/sewer lines.

Comments:

The owner, Cy, was at my house a little over an hour after my phone call. He gave me a more than fair estimate and returned the following day to complete the job. I am very satisfied with the promptness, professionalism, attention to detail and the one year warranty on the work performed.

I highly recommend Zenco plumbing. By the way, I had called a different company the day before I contacted Zenco. I still haven’t received a call back!!! THANK YOU AGAIN!


 

Annette Hinman, Burton MI

Description Of Work:

Most recently, he ran a snake through the sewer line for me.

Comments:

I have had him out in the past to do work for me and have been incredibly surprised by his professionalism. Being a single female, I have encountered some unprofessional and intimidating contractors; however, he is very kind and not intimidating in the slightest. He is also an honest contractor who is very knowledgeable about his trade. I would highly recommend him to anyone!


 

Cynthia Galvin, Fenton MI

Description Of Work:

Removed a broken shower valve and installed a new one and a new shower faucet lever.

Comments

My shower was dripping nonstop. I tried to replace the water valve myself and ended up breaking it. Water was shooting out all over the place, and we had to shut the water off in the house. We called Zenco Plumbing Services. The lady we spoke to was very reassuring, and the owner was here within a couple of hours. He installed a new valve and shower faucet lever. The owner, Cy, was professional and efficient. He completely cleaned up afterwards and was so nice. The amount we were charged was completely fair. We couldn’t be happier with Zenco Plumbing Services and will call them next time we need a plumber rather than trying to do the work ourselves. The day started out so badly but ended up beautifully thanks to Zenco Plumbing Services.

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